Oct 31 2008
HOW TO START YOUR OWN SUCCESSFUL WINDOW WASHING SERVICE - FREE REPORT Part 3 of 9
HOW TO START YOUR OWN SUCCESSFUL WINDOW WASHING SERVICE - FREE REPORT Part 3 of 9
It is said to “know your competition is to know success!” This is true with any business, if you don’t know who your going up against then you can’t plan your attack.
Talk with them. Listen to them. Get to know them. Find out who’s currently doing their windows for them, if they have any complaints and how you can offer them a better deal. When you’ve actually investigated the service they’re contracted for, and you’re certain you can offer them a better deal, put your ideas into the form of a written proposal and give it to them. Don’t be afraid to submit a proposal for a better deal, remember when you do, your proposal should offer more than just a price break. Under-cutting a competitor’s price usually means less profit for you, and an overall deterioration of your reputation. It may temporarily result in more work for you, but you’re in business to attain wealth–not work yourself into an early grave.
Let me just tell you a quick warning about the “better deal”, we in the business call your type ‘cut throat’s’! You may need to under cut a few jobs just to get your foot in the door but if you keep doing this it is not good for your business or our industry. Soon you will find out the difference between working for a pay check and working a business. If you are coming from a jog making $9.00 to $15.00 and hour your might think wow, $20.00 and hour is great! Your bids start to reflect this and a year later your still only making $20.00 and hour and now you need help to keep up with your business. Your business is growing leaps and bounds becasue customers know they have the cheapest services they will ever get and look at you as a sucker… Doing work most guys would not touch for under $300.00 and your doing it for under $100.00. Now when you can’t afford to hire any one since you would only make $3.00 profit from them you dicide to do the work your self. Now if you do break a leg or your back I can garantee you this that in no time you will be sick of cleaning windows and just burn out!!!
This is why you must make sure you are getting the right price for the right work. It’s O.k. to lower your price now and again but but in this business if you under cut people to get the job then you should remember. “if you live by the sword you will die by it too”
If your spouse is home during the day, she can answer the phone for you and generally set up appointments for you, while you’re out making sales calls. She can also type out your monthly statements, see that they’re sent out on time, and pretty much handle your bookkeeping for you. Should it not be feasible, or for some reason inconvenient for your wife to handle your incoming calls for you, look around until you find a good, dependable Telephone Answering Service. Many of these telephone answering services handle typing jobs as well, so if you’re lacking someone to handle these chores for you, chances are you can find all the services you need without much of a search.
It’s important with this type of business that you have a “live” voice answering your calls. selecting the right people to handle your calls, and spending the extra time necessary to train them according to your desires–even paying a little more to have things done the way you want them done–is almost always well worth the time and added expense. Remember, this is a service business with your growth dependent upon the personal contact you and your representatives have with prospective clients. Work on it, develop it, and cultivate your personal contact transactions.
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